Coast Hotels & Resorts is a large Western North American
regional chain of hotels and resorts, with over 40 hotels and
resorts in Alaska, Hawaii, Washington, Oregon, California, Idaho,
British Columbia, and Alberta. Guests choose Coast Hotels &
Resorts because of its reputation for quality, cleanliness,
comfort, safety, and value.
Coast Hotels & Resorts welcomes both business and leisure
travellers by providing accommodations with all the comforts of
home and more. For the business traveller, Coast offers
complimentary local and 3rd party access calls, overnight garment
pressing, morning newspaper delivery and dataports. The Coast
Rewards loyalty program and frequent flyer miles program all serve
to reward travellers for staying at a Coast Hotel.
For the leisure traveller, Coast Hotels & Resorts offers
weekend getaways, family vacation packages and overnight
accommodation packages. Many of our properties are located close to
golf and ski
destinations, plus every recreational
activity imaginable.
Our Coast Ambassadors are knowledgeable about the attractions,
events and cultural activities in their area so our hotels make a
perfect base from which to explore. Families love the swimming
pools, children's menus in the restaurants, and our "pets are
welcome" policy so no one has to stay at home. Lodging at Coast
Hotels & Resorts provides the flexibility, convenience and fun
that families need.
The extra care taken in choosing the amenities in Coast Hotels
& Resorts makes everyone feel pampered. From complimentary
in-room coffee, tea and hot chocolate, to extra big bath towels,
and 24 hour Room Service, we offer value to our guests.
Company Profile and
Background
With headquarters in Vancouver, British Columbia, Coast Hotels
& Resorts is one of Canada's leading hotel companies. As a
result of an ambitious expansion and diversification program, Coast
Hotels & Resorts now owns, manages and franchises over 40
properties in large and small cities and resort destinations
throughout Western Canada and the United States.
The steady strategic growth achieved by Coast since it was founded
is directly attributable to Coast's corporate philosophy of serving
its guests through a superior standard of value, hospitality and
services.
Under a strong senior management team with international expertise,
Coast Hotels is poised to achieve even greater success and
expansion into the 21st century.
“Coast Hotels & Resorts
corporately owns several hotel properties, and we face the same
day-to-day challenges as our franchisees. This insight helps guide
us toward the right decisions – decisions that make
sense for us, our franchisees, our employees, our guests and our
brand.”
- Graeme Barrit, President, Coast Hotels & Resorts
Our Values
At Coast Hotels & Resorts, we believe that our success
is based on our set of core beliefs, or values, that are embedded
in our corporate culture and lived out on a daily basis by the
people working for Coast. These five values are at the heart of our
organization and guide our decisions and actions.
At Coast Hotels & Resorts, we -
Expect commitment
- we come to work to do our best. As one company we match
each other’s commitment and keep our promises to each
other, our guests, and our suppliers.
Act with fairness
- we value each other and our differences. We treat each
person on their merit and do not show favouritism. We make
decisions that balance the needs of our guests, our ambassadors and
our business.
Live with honor
- we strive to do the right thing for our
guests, our ambassadors, our company and our communities. We are
true to our commitments, behave ethically, and demonstrate our
values.
Challenge the limits
- we believe we can go as far as our imagination and energy
will take us. We will seek new ways to deliver services that exceed
our guest’s expectations.
Win together
- by working with each other, and as one company, we will
succeed in providing our guests with the best experience possible.
As Coast Ambassadors, we will strive to demonstrate these values to
our guests, our suppliers, and most importantly, to each other.
Coast Executives
Coast Hotels & Resorts, Canada
Graeme G. Barrit, President
Shu Naito, Executive Vice President
Lissa-Maria Pietracupa, Vice President, People & Culture
Coast Hotels & Resorts, USA
Michael Bashaw, President
Matt Murphy, Executive Vice President