Frequently asked questions

Check-in: 3pm
Check-out: 11am

Please give us a call at 250.828.6660 or email us at ckhinfo@coasthotels.com should you require to check in early or request to check out late.

The hotel is about a 20-minute drive from Kamloops Airport (YKA) and a 2-hour drive from Kelowna International Airport (YLW). Get directions from the YKA and YLW to our hotel.

If you find a better rate online, Coast Hotels will not only match the price but will take an additional 10% off the room reservation backed by our Best Rate Promise. See full Terms & Conditions to submit a claim.

Take a dip in our indoor heated pool, soothe your muscles in our hot tub and relax in our sauna. Kids will enjoy making a splash in the wading pool. Visit our service and amenities page for more information.

Take advantage of free outdoor parking around the hotel.

We recommend to call our Central Reservations line at 800.716.6199 or email us at info@coasthotels.com if you need to modify your hotel reservation. Please have the confirmation number ready which can be found on the reservation confirmation email.

Our Coast Rewards Member Rate is available to you when you join our Coast Rewards program. Savings start at a minimum of 15% off our lowest advertised price and are offered year-round. 

1250 Rogers Way, Kamloops, BC V1S 1N5, Canada.

Visit our contact page to get in touch with us.

Coast Hotels has many pet-friendly hotels including Coast Kamloops Hotel & Conference Centre. There is a pet fee per day/room and pets must always be kept on a leash or crated, in the public areas inside the hotel as well as around the exterior of our property. Pets should never be left unattended in your room.

We have a limited number of pet rooms it is important to give us a call at 250.828.6660 or email us at ckhinfo@coasthotels.com if you are planning to travel with a pet. Visit our hotels, pet-friendly page to learn more.

We've got you covered with free wi-fi throughout the entire hotel!

Open daily, our fitness centre offers a treadmill, an elliptical, a stationary bike, free weights, a universal weight machine and more. See our services and amenities page for more details.

ROMEOs Kitchen + Spirits is a sweet spot for our guests to relax, reconnect with friends and taste amazing food they’d likely never cook at home. Our on-site restaurant is perfect for breakfast, lunch and dinner, as well as late-afternoon drinks by the fireside or on the patio.

Pack light! Laundry service is available Monday through Friday. Simply drop off your laundry at our front desk in the morning, and our front desk team will provide you with an estimated pickup time!

Make yourself comfortable in our spacious rooms and suites, many of which overlook the Valley or the hotel atrium. Make use of free wi-fi, a microwave and a mini fridge, watch shows on your flat-screen TV or relax on our triple-sheeted beds. Some rooms and suites feature private balconies, and our mountainside rooms boast the best views in the city. Check out our accommodation options - view rooms.

We are happy to provide you with connecting rooms, subject to availability. We suggest that you contact us directly at 250.828.6660 to speak with the front desk team to see how we can accommodate booking connecting rooms.

If you are traveling with a baby or need an extra bed for an additional guest, our hotel has a limited number of cots and cribs to reserve and we recommend to please give us a call at 250.828.6660 or email us at ckhinfo@coasthotels.com to see what is available before you arrive. There is an additional fee per day/room. Unfortunately, we do not have playpens.

Boasting 30,000 square feet of versatile event space, our hotel provides a modern backdrop for intimate seminars, large conventions and everything in between.

Celebrate your love in an awe-inspiring setting at our hotel. Raise a toast and dance the night away in elegant spaces that are tailor-made for romantic occasions, including our Grand Ballroom, the beautifully re-imagined Hilltop venue and the remarkable Vista Room overlooking the Valley.

Check out our meeting rooms, wedding spaces and group room block rates.

We accept the following cards: Mastercard, Visa, American Express and Diner's Club. Cash and debit can be used as tender at the time of check-out. All guests must provide a valid credit card with matching photo identification issued by the government upon check-in.

Our flexible cancellation policy allows for reservations to be cancelled up to 24 hours before your check-in time to avoid a penalty of one (1) night room plus tax at the confirmed rate. Some hotel promotions or discounted rates may have an alternative cancellation policy that is listed on the Offer Details or within the Terms & Conditions.

It’s easy, you can join at the front desk, or join online, or call 800.549.9099.

As a Coast Rewards Member, you can enjoy a host of fantastic perks! Save money with exclusive deals and rates designed just for our members. To make sure you're in the loop, opt-in to receive our Coast Rewards emails, so you'll be the first to know about our member-exclusive offers.

But that's not all – the benefits keep getting better as your membership level rises. At each level, you'll be entitled to additional guest privileges. We offer welcome amenities and various benefits for Silver, Gold, and Platinum Members. Discover the more amazing benefits available to you as a Coast Rewards Member.

Before you book a room with us, log into your Coast Rewards account and use your accumulated Coast Rewards Points to your reservation. If you'd rather chat with someone, call our friendly Member Services line at 800.549.9099, and they'll assist you in using your points for your booking.

And don't forget, you can also trade in your points for cool stuff from our redemption catalog. Just head to the Member Portal, check out the "Redeem Points" page, and start shopping.

The best way to get your item back is by contacting the hotel at 250.828.6660 or email us ckhinfo@coasthotels.com and we’ll see if someone has turned it in.