frequently asked questions

Check-in: 4pm
Check-out: 11am

Please give us a call at 403.327.5701 or email us at clhinfo@coasthotels.com should you require to check in early or request to check out late. Additional fees may apply.

The hotel is about a 15-minute drive from Lethbridge Airport (YQL). Get directions from the airport to our hotel.

If you find a better rate online, Coast Hotels will not only match the price but will take an additional 10% off the room reservation backed by our Best Rate Promise. See full Terms & Conditions to submit a claim.

You'll never have to worry about the weather stopping you from unwinding in our pool. Enjoy our year-round swimming pool followed by a soak in the hot tub. Visit our hotel's service and amenities page for more information.

Our hotel has free outdoor parking available around the hotel.

We recommend to call our Central Reservations line at 800.716.6199 or email us at info@coasthotels.com if you need to modify your hotel reservation. Please have the confirmation number ready which can be found on the reservation confirmation email.

Our Coast Rewards Member Rate is available to you when you join our Coast Rewards program. Savings start at a minimum of 15% off our lowest advertised price and are offered year-round. 

526 Mayor Magrath Drive South, Lethbridge, AB T1J 3M2,Canada.

Visit our contact page to get in touch with us.

Coast Hotels has many pet-friendly hotels including Coast Lethbridge Hotel & Conference Centre. There is a pet fee per day/room and pets must always be kept on a leash or crated, in the public areas inside the hotel as well as around the exterior of our property. Pets should never be left unattended in your room.

We have a limited number of pet rooms so it is important to give us a call at 403.327.5701 or email us at clhinfo@coasthotels.com if you are planning to travel with a pet.

We've got you covered with free wi-fi throughout the entire hotel!

Feel the burn with our on-site fitness centre featuring cardiovascular machines, free weights and exercise stations.

Firestone Restaurant & Bar is an award-winning dining destination. The restaurant is open for breakfast (on weekends only), lunch and dinner; and serves classic Canadian fare including forno oven pizza. Visit the Firestone Restaurant & Bar page for the latest menu options and hours of operation.

Please check with our front desk team about dry cleaning/laundry services.

Our spacious accommodations features free wi-fi, microwaves, mini fridges and flat-screen TVs, as well as in-room coffee and tea. Get comfortable in a one of our spacious rooms or book a premium suite which could include jetted tub, a wet bar, upgraded bath amenities as well as terrycloth robes. Check out our accommodation options - view rooms.

Unfortunately, our hotel does not have connecting rooms. We suggest that you contact us directly at 403.327.5701 and speak with the front desk team to see how we can accommodate booking two or more rooms beside or close together.

Unfortunately, we do not offer cots, cribs or playpens at our hotel.

Our hotel is the largest conference destination in Lethbridge, with 3,000 square feet of versatile function space, modern audiovisual technology and customized catering options. Learn more about our meeting rooms, event and wedding spaces and group block accommodations.

We accept the following cards: Mastercard, Visa, American Express and Diner's Club. Cash and debit can be used as tender at the time of check-out. All guests must provide a valid credit card with matching photo identification issued by the government upon check-in.

Our flexible cancellation policy allows for reservations to be cancelled up to 24 hours before your check-in time to avoid a penalty of one (1) night room plus tax at the confirmed rate. Some hotel promotions or discounted rates may have an alternative cancellation policy that is listed on the Offer Details or within the Terms & Conditions.

It’s easy, you can join at the front desk, or join online, or call 800.549.9099.

As a Coast Rewards Member, you can enjoy a host of fantastic perks! Save money with exclusive deals and rates designed just for our members. To make sure you're in the loop, opt-in to receive our Coast Rewards emails, so you'll be the first to know about our member-exclusive offers.

But that's not all – the benefits keep getting better as your membership level rises. At each level, you'll be entitled to additional guest privileges. We offer welcome amenities and various benefits for Silver, Gold, and Platinum Members. Discover the more amazing benefits available to you as a Coast Rewards Member.

Before you book a room with us, log into your Coast Rewards account and use your accumulated Coast Rewards Points to your reservation. If you'd rather chat with someone, call our friendly Member Services line at 800.549.9099, and they'll assist you in using your points for your booking.

And don't forget, you can also trade in your points for cool stuff from our redemption catalog. Just head to the Member Portal, check out the "Redeem Points" page, and start shopping.

The best way to get your item back is by contacting the hotel at 403.327.5701 or email us at clhinfo@coasthotels.com and we’ll see if someone has turned it in.