frequently asked questions

Welcome to our FAQ page! We're here to make your experience with us as seamless as possible. Whether you're planning your stay, looking for special amenities or need to resolve any queries, we've got you covered. Find answers to your questions about our hotel below and make the most of your visit.

A 40-minute ferry journey from Horseshoe Bay takes you to Langdale Ferry Terminal, in Gibsons, BC. From Langdale, drive north on the Sunshine Coast Hwy/BC-101 and the hotel is a quick 25-minute drive to reach. Get directions from Langdale Ferry Terminal.

If you find a better rate online, Coast Hotels will not only match the price but will take an additional 10% off the room reservation backed by our Best Rate Promise. See full Terms & Conditions to submit a claim.

Unfortunately, The Oceanside, a Coast Hotel does not have a swimming pool or hot tub. Visit our hotel's service and amenities page for more information.

We're proud to partner with local therapists from SunCoast Wellness to offer in-room massage services. Book online.

Secure, outdoor parking is available. As part of our commitment to being Refreshingly Green™, we also offer an electric vehicle charging station.

We recommend is to call our Central Reservations line at 800.716.6199 or email us at info@coasthotels.com if you need to modify your hotel reservation. Please have the confirmation number ready which can be found on the reservation confirmation email.

Our Coast Rewards Member Rate is available to you when you join our Coast Rewards program. Savings start at a minimum of 15% off our lowest advertised price and are offered year-round. 

4748 Sunshine Coast Highway
Sechelt, BC
V7Z 0E6, Canada

Visit our contact page to get in touch with us

Why leave your best friend behind? For a nominal nightly pet fee, you’ll find accommodations befitting the discerning taste of your dog. We ask our guests who are traveling with their furry family members to sign a pet registration agreement at check-in. Pets are not allowed in our restaurant, lounge, meeting facilities, or any other public area of the hotel.

There is a nominal fee per pet, per day, and we welcome all different dog sizes including large dog breeds. All registered pets may receive a special amenity package when you check-in, in upon request. The hotel has a limited number of pet rooms it is important to give us a call at 778.458.2577 or email us at theoceanside@coasthotels.com if you are planning to travel with a pet.

We've got you covered with free Wi-Fi throughout the entire hotel!

Joe's On The Beach offers a nostalgic 80's vibe, set against a stunning beach backdrop. With approachable cuisine, drinks, and friendly Sunshine Coast hospitality, it's a lively spot with spectacular views of Davis Bay. Founded by Sechelt locals Josh King and Mariano De Barba, who are often at Joe's, ensuring a Refreshingly Local™ experience.

Ask our front desk about our dry cleaning/laundry services.

Come to relax in our fully renovated guestrooms equipped with brand-new furniture and in-room amenities. After a day spent discovering the many wonders of the Sunshine Coast or golfing at the nearby golf courses, you’ll look forward to kicking back in your modern rooms or suite, packed with amenities like free wi-fi, a mini fridge and a microwave. In the evening, sink into deluxe triple-sheeted beds and enjoy a show on your flat-screen TV. Check out our accommodation options - view rooms.

Unfortunately, we do not have connecting rooms. We suggest that you contact us directly at 778.458.2577 and speak with the front desk team to see how we can accommodate booking two or more rooms beside or close together.

If you are traveling with a baby or need an extra bed for an additional guest, our hotel has a limited number of cots and cribs to reserve and we recommend to please give us a call at 778.458.2577 or email us at theoceanside@coasthotels.com to see what is available before you arrive. There is an additional fee per day/room. Unfortunately, we do not have play pins.

Let us be your home away from home when planning a gathering on the Sunshine Coast. Though our hotel doesn’t provide event space, we do offer terrific deals on group accommodation – as well as an array of unique amenities, a friendly team and a spectacular location, right on the Pacific Ocean.

Planning a wedding in Sechelt? Let us be a part of your celebration by offering accommodations for you and your loved ones. You’ll love our exclusive rates and special amenities. Learn more about our group gatherings, wedding accommodations room block rates.

We accepts the following the following cards MasterCard, Visa, American Express and Diner's Club. Cash and debit can be used as tender at time of check-out. All guests must provide a valid credit card with matching identification card upon check-in.

Our flexible cancelation policy allows for reservations to be canceled up to 24 hours before your check-in time to avoid a penalty of one (1) night room plus tax at the confirmed rate. Some hotel promotions or discounted rates may have an alternative cancellation policy that is listed on the Offer Details or within the Terms & Conditions.

As a Coast Rewards Member, you can enjoy a host of fantastic perks! Save money with exclusive deals and rates designed just for our members. To make sure you're in the loop, opt-in to receive our Coast Rewards emails, so you'll be the first to know about our member-exclusive offers.

But that's not all – the benefits keep getting better as your membership level rises. At each level, you'll be entitled to additional guest privileges. We offer welcome amenities and various benefits for Silver, Gold, and Platinum Members. Discover the more amazing benefits available to you as a Coast Rewards Member.

Before you book a room with us, log into your Coast Rewards account and use your accumulated Coast Rewards Points to your reservation. If you'd rather chat with someone, call our friendly Member Services line at 800.549.9099, and they'll assist you in using your points for your booking.

And don't forget, you can also trade in your points for cool stuff from our redemption catalog. Just head to the Member Portal, check out the "Redeem Points" page, and start shopping.