Check-in: 4pm
Check-out: 12pm
Please give us a call at 805.963.4277 or email us wbiadmin@coasthotelsusa.com should you require to check in early or request to check out late. Additional fees may apply.
frequently asked questions
Welcome to our FAQ page! We're here to make your experience with us as seamless as possible. Whether you're planning your stay, looking for special amenities or need to resolve any queries, we've got you covered. Find answers to your questions about our hotel below and make the most of your visit.
What are the check-in and check-out times?
How do I get to the hotel from the nearest airport?
The hotel is about a 15-minute drive from Santa Barbara Airport (SBA) via US 101 S. Get directions from the airport to our hotel.
What if I find a lower price online, will Coast Hotels match it?
If you find a better rate online, Coast Hotels will not only match the price but will take an additional 10% off the room reservation backed by our Best Rate Promise. See full Terms & Conditions to submit a claim.
Does the hotel have a swimming pool/hot tub?
Take a dip in our heated swimming pool and relax in our bubbling whirlpool. Open daily. Visit our hotel's service and amenities page for more information.
Does the hotel have onsite parking?
Free outside parking is available on the property.
Can I modify my reservation?
We recommend to call our Central Reservations line at 800.716.6199 or email us at info@coasthotels.com if you need to modify your hotel reservation. Please have the confirmation number ready which can be found on the reservation confirmation email.
Do you have any last-minute hotel deals?
Our Coast Rewards Member Rate is available to you when you join our Coast Rewards program. Savings start at a minimum of 15% off our lowest advertised price and are offered year-round.
What is the address and phone number?
306 West Cabrillo Boulevard
Santa Barbara
CA 93101, United States
Visit our contact page to get in touch with us.
Is the hotel pet friendly?
Only certified service animals are permitted at our hotel, and no other pets are allowed.
Is there free wi-fi?
We've got you covered with free wi-fi throughout the entire hotel!
Does the hotel have a gym or fitness center?
Our hotel does not have a fitness center you can go for a run on the beach just across the street or partake in a yoga stretch on the sandy shores. Please refer to our service and amenities page for a list of available amenities.
Does the hotel have an onsite restaurant?
While our hotel doesn't have a restaurant, we provide a free grab-and-go breakfast served in the lobby every morning. Additionally, feel free to visit our front desk each night to enjoy our free poolside wine and cheeses from the local area. Please inquire at the front desk for serving times.
Our hotel is conveniently located just a short drive or walk away from various excellent dining options. Feel free to visit the front desk, and we'll be happy to guide you in the right direction.
Does the hotel have a laundry service?
Our on-site laundry services are accessible every day, and you can purchase detergent and fabric softener at the front desk. Additionally, we provide dry cleaning with same-day service. View our amenities & service page for more details.
What type of room can I book?
Freshly remodeled and filled with thoughtfully designed features, the lodgings at our hotel offer a cozy retreat in the center of Santa Barbara. Relax in rooms and suites equipped with free Wi-Fi, plush robes, flat-screen TVs and functional work desks. Explore our lodging choices - take a look at our various accommodation options.
Does the hotel have connecting rooms?
Our hotel does not offer connecting rooms. We recommend reaching out to us directly and conversing with our front desk team at 805.963.4277 or emailing us wbiadmin@coasthotelsusa.com to explore possible arrangements for booking two or more rooms situated beside or near each other.
Are cots/cribs/playpens available?
If you are traveling with a baby or need an extra bed for an additional guest, our hotel has a limited number of cots and cribs to reserve and we recommend to please give us a call at 805.963.4277 or email us wbiadmin@coasthotelsusa.com to see what is available before you arrive. There is an additional fee per day/room. Unfortunately, we do not have playpens.
What type of payment is accepted to pay for a room?
We accept the following cards: Mastercard, Visa, American Express, Discover Card and Diner's Club. Cash and debit can be used as tender at the time of check-out. All guests must provide a valid credit card with matching photo identification issued by the government upon check-in.
What is the cancelation policy?
Our flexible cancelation policy allows for reservations to be canceled up to 24 hours before your check-in time to avoid a penalty of one (1) night room plus tax at the confirmed rate. Some hotel promotions or discounted rates may have an alternative cancellation policy that is listed on the Offer Details or within the Terms & Conditions.
How can I sign up and become a Coast Rewards Member?
It’s easy, you can join at the front desk, or join online, or call 800.549.9099.
What perks can I enjoy as a Coast Rewards Member?
As a Coast Rewards Member, you can enjoy a host of fantastic perks! Save money with exclusive deals and rates designed just for our members. To make sure you're in the loop, opt-in to receive our Coast Rewards emails, so you'll be the first to know about our member-exclusive offers.
But that's not all – the benefits keep getting better as your membership level rises. At each level, you'll be entitled to additional guest privileges. We offer welcome amenities and various benefits for Silver, Gold, and Platinum Members. Discover the more amazing benefits available to you as a Coast Rewards Member.
Can I redeem my Coast Rewards Points when booking a hotel room?
Before you book a room with us, log into your Coast Rewards account and use your accumulated Coast Rewards Points to your reservation. If you'd rather chat with someone, call our friendly Member Services line at 800.549.9099, and they'll assist you in using your points for your booking.
And don't forget, you can also trade in your points for cool stuff from our redemption catalog. Just head to the Member Portal, check out the "Redeem Points" page, and start shopping.
How do I report a missing item?
The best way to get your item back is by contacting the hotel at 805.963.4277 or email us wbiadmin@coasthotelsusa.com and we’ll see if someone has turned it in.